Warranty

Coverage You Can Count On

All SHINENYX products are engineered to deliver to your expectation and manufactured to withstand the rigors of the outdoors for the 3 year. Coverage period start date is determined by proof of purchase date of the product. During coverage period in the event that our product fails you, we will stand behind it and repair it. If we can’t repair it then we will replace it with a product of equal or better value.
This warranty does not cover cosmetic damage; damage caused by failing to properly maintain the product; loss; theft; damage as a result of unauthorized repair, modification, or disassembly; intentional damage, misuses, or abuse. This Warranty will be void if the date stamp or other serialization codes have been removed from the product.

How Can I Request Service Under My Warranty?

Receipt and your product are required in order to assert a Warranty claim. All claims must be submitted within the Warranty Period. USA RETURNS: If you believe your request falls within the outlined warranty period, please call us at 1-425-439-8483 or send us a message through filling out the below form and we will help to resolve any issue.